Oracle Metalink (My Oracle Support) – Your Portal to Enterprise Oracle Support
Oracle Metalink, now known as My Oracle Support (MOS), is Oracle’s official customer support portal providing access to technical resources, service requests, patches, and product documentation to licensed Oracle customers. It is an essential tool for system administrators, DBAs, and IT professionals supporting Oracle software and infrastructure.
What You Can Do with My Oracle Support
• Create and manage service requests (SRs) with Oracle Support Engineers
• Download patch, update, and critical fixes for Oracle Database, Middleware, and Applications
• Access the Oracle Knowledge Base with millions of technical notes, how-to documents, and best practices
• Run Health Check and Patch Advisor Tools for proactive maintenance
• Monitor entitlements and license usage
• Take part in automated diagnostics (ORA- errors, logs, AWR reports)
• See security alerts, certifications, and software lifecycle policies
Why Metalink (MOS) Is Important
• Mandatory for maintaining Oracle environments secure, up-to-date, and supported
• Mandatory for Oracle Premier or Extended Support receipt
• Sustains reduced downtime via proactive root cause analysis
• Facilitates compliance with Oracle licensing contracts
Access Requirements:
• Active Oracle CSI (Customer Support Identifier)
• Licensed Oracle products under current support contract
• Personal MOS account registered within the organization
At Rayan Nik, we assist customers in registering, managing, and administering their Oracle Metalink accounts—provides them with full access to Oracle’s technical community, current patching, and specialized support resolution.
Stay supported. Stay secure—with Oracle Metalink and Rayan Nik.